Helpful JAX Airport Passenger Tip
Passengers intending to reach the official Jacksonville Airport (JAX) website should visit Flyjacksonville.com
Jacksonville International Airport (JAX) is a modern, user-friendly airport located in Jacksonville, Florida. The terminal is designed with two concourses: Concourse A and Concourse C. Both concourses provide a range of amenities, including dining options, shops, TSA checkpoints, and gate access. Below is a detailed breakdown of the airport’s layout, including gate locations, parking facilities, restaurants, and other services.
Concourse Layout: Concourse A and Concourse C
JAX Concourse A Map(Gates A1-A10)
JAX Airport Concourse A Overview
Concourse A at Jacksonville International Airport primarily serves Delta Air Lines, United Airlines, JetBlue Airways, and Silver Airways. The layout is simple, with a clear path through security to the gates, offering access to several amenities along the way, including dining and shopping options.
Airline Gates in Concourse A:
- Gate A1: Serves Silver Airways.
- Gate A2 to A4: These gates primarily serve JetBlue Airways (A2) and Delta Air Lines (A3 and A4).
- Gate A5 to A9: These gates are primarily used by Delta Air Lines.
- Gate A6 to A10: These gates are designated for United Airlines.
Dining and Shopping Options:
- Shula’s (near Gate A5): A premium dining option offering a sit-down meal experience for passengers.
- Ciao (near Gate A4): A dining option offering Italian-inspired cuisine and snacks.
- CNBC (near Gate A4): A retail shop offering travel essentials, snacks, and reading materials.
Restrooms:
Restrooms are strategically located throughout Concourse A for convenience:
- Near Gate A1.
- Between Gate A3 and Gate A5.
- Between Gate A6 and Gate A8.
Travel Convenience and Navigation:
The concourse provides a straightforward and traveler-friendly environment. The gates are organized in a sequential manner, making it easy for passengers to find their flight departure gates quickly. With multiple dining and shopping options situated between gates, passengers can relax, dine, or shop while waiting for their flights.
Concourse A serves both domestic and regional flights, and travelers can enjoy a mix of fast and sit-down dining options, along with shopping for last-minute travel needs.
- Gate Locations: Gates A1 through A10 are located within Concourse A. This concourse serves both domestic and international flights.
- Shops and Dining:
- Shula’s: A high-end restaurant located near Gates A7 to A9. Known for offering gourmet food and beverages, ideal for passengers looking for a premium dining experience.
- Brighton Collectibles: Located centrally within Concourse A, this store offers fashionable accessories and bags.
- Brooks Brothers: A well-known shop offering classic American clothing, perfect for business travelers needing attire.
- CNBC News: A convenient newsstand offering travel essentials, snacks, and reading material, located near Gates A1-A5.
JAX Airport Concourse C Map (Gates C1-C10)
Concourse C at Jacksonville International Airport (JAX) serves multiple airlines including American Airlines, Southwest Airlines, Allegiant Air, and Air Canada. It is well-equipped with amenities to accommodate travelers, including dining, shopping, and restrooms.
Gate Locations: Gates C1 through C10 are part of Concourse C, catering mostly to domestic flights.
Airline Gates in Concourse C:
- Gate C1 to C4: Primarily serve Southwest Airlines, as indicated by the logo.
- Gate C3: Allegiant Air operates out of this gate.
- Gate C5 to C10: These gates are primarily used by American Airlines, with Air Canada also present at Gate C5.
Dining and Shopping Options:
- Track Bar & Grill (near Gate C6): This is a full-service dining option providing food and beverages to travelers.
- Starbucks (near Gate C6): Ideal for travelers looking for coffee or quick snacks.
- The Local Market (near Gate C3): A convenient place for travelers to grab refreshments or last-minute essentials.
- River City Travel Mart (near Gate C3): A small shop for travel necessities, snacks, and souvenirs.
Restrooms:
Restrooms are conveniently located near Gate C2 and Gate C6, ensuring that travelers don’t need to walk far regardless of their gate.
Travel Convenience and Flow:
The layout of Concourse C is simple, with a direct route from security through the gates, and dining/shopping options are easily accessible in the center of the concourse. Restrooms are strategically placed, and there is ample signage for easy navigation between gates and services.
This concourse primarily services domestic flights, making it less crowded compared to larger international airports, but still offers a smooth travel experience with essential facilities within close reach.
Dining and Retail Services Across Terminals
- Delta Sky Club: A premium lounge located near the TSA checkpoint between Concourse A and C. Offers food, beverages, comfortable seating, and business facilities for members and premium ticket holders.
- Chili’s Too: A casual dining restaurant located centrally between the two concourses, offering a variety of American cuisine.
- Made in Jax: A local store featuring Jacksonville-inspired souvenirs and products, located near the center of the terminal.
JAX Airport Baggage Claim Map
Below is a map showing baggage caurosel and ground transportation/car hire operators pick-up locations;
Ticketing/Departures Map
Below is a map showing all ticketing/departures gates at JAX Airport;
JAX Airport Map for Restaurants in the Courtyard
The map below shows all the restaurants in Councourse A and C;
TSA Security Checkpoints
- The TSA checkpoint is centrally located between Concourse A and Concourse C, serving both concourses efficiently. Clear signage is available to direct passengers based on their flight gates.
Parking Facilities at Jacksonville International Airport (JAX)
JAX offers various parking options to accommodate different traveler needs, from short-term to long-term parking. Below is a breakdown based on the provided parking map:
Hourly Garage
- Location: Directly across from the terminal.
- Purpose: Ideal for short-term parking, this garage is located closest to the terminal, allowing quick access for pickups or drop-offs.
Daily Garage and Daily Surface Lot
- Location: Adjacent to the terminal, offering a balance between convenience and pricing.
- Purpose: Suitable for longer stays without the need for the high turnover of the hourly garage.
Economy Lots (1, 2, and 3)
- Location: Economy Lot #1 and #2 are to the south of the terminal, while Economy Lot #3 is further away, but shuttles are available for easy transport to and from the terminal.
- Purpose: These lots offer the most affordable parking option for long-term parking.
Premier Parking and Valet Parking
- Location: Located at the front of the terminal for utmost convenience.
- Purpose: Premier and valet parking options are available for those seeking the most convenient parking service.
Courtesy Waiting Lot
- Location: Situated away from the terminal.
- Purpose: Designed for those picking up passengers, the Courtesy Waiting Lot allows vehicles to park for free while waiting for arrivals, without the need to circle the terminal.
Accessibility and Other Services
- Rest Areas and Family Services: JAX provides a lactation suite near the security checkpoint, which offers privacy and comfort for nursing mothers.
- Information Booths: Located near the TSA checkpoint for easy access to customer service.
- Conference Room: Available in the terminal for business meetings or work sessions.
Ground Transportation Options
- Taxi Rank and Ride Shares: Located just outside the terminal, these options provide easy access to downtown Jacksonville and the surrounding areas.
- Car Rentals: Car rental services are located in a designated area accessible via shuttle from the terminal. This offers a range of rental car providers for passengers needing transportation.
Conclusion
Jacksonville International Airport (JAX) is designed with the convenience of passengers in mind, offering a mix of dining, shopping, parking, and transport services to ensure a smooth travel experience. The clear layout of Concourse A and Concourse C, combined with the central TSA checkpoint and various passenger amenities, makes navigating the airport easy. Whether flying for business or leisure, JAX provides all the necessary services for a comfortable journey.