Jacksonville Airport Lounges

Jacksonville International Airport (JAX) currently offers two operational lounges: the Delta Sky Club and the USO Military Lounge. While there used to be a third option, The Club JAX, which was accessible to Priority Pass holders, it is currently closed with no official reopening date.

Access to the available lounges is primarily restricted to memberships—such as Delta Sky Club memberships, American Express Platinum cardholders, or qualifying military personnel for the USO Lounge. Unlike some airports, JAX does not offer day passes for lounge access, making membership or eligibility through specific programs the only way to enjoy the airport’s lounge facilities.

Jacksonville International Airport (JAX) offers a few comfortable and convenient lounges for travelers seeking a quieter, more relaxed experience before their flights. While JAX does not have a wide variety of lounge options like larger hub airports, the available lounges provide essential amenities, including complimentary snacks, beverages, and Wi-Fi, making them ideal for business travelers or anyone looking for a respite from the busy terminal.

Jacksonville Airport Lounges

1. Delta Sky Club

Location: Concourse A
Hours: 7:00 AM – 7:00 PM

Located in Concourse A, the Delta Sky Club is the premier lounge at JAX, offering services primarily to Delta Air Lines passengers and members of Delta’s frequent flyer program or those with Sky Club memberships. It is also accessible to passengers flying on Delta One or those holding American Express Platinum cards.

Complimentary Amenities:

• Snacks: Light bites and snacks are provided throughout the day.
• Spirits & Liquor, Beer & Wine: Complimentary alcoholic beverages, including spirits, beer, and wine.
• Wi-Fi: High-speed internet is available for guests.
• Flight Monitors: Stay updated with real-time flight information.
• Newspapers & Magazines: Complimentary reading materials.
• Internet Terminals: Available for those needing computer access.
• Telephones: For making local calls.

Unavailable Amenities:

• Premium Food: No gourmet dining or premium food options.
• Showers: Unlike larger airport lounges, the Sky Club at JAX lacks shower facilities.
• Spa Services: Not available in this lounge.
• Private Rooms/Conference Rooms: Not available.
• Children’s Area: Not suitable for families with young children.
• Shoe Shine & Gym: These services are not available in the lounge.

Pros and Cons of the Delta Sky Club at Jacksonville International Airport (JAX)

Pros:

1. Comfortable Atmosphere:
   • The Delta Sky Club offers a quieter, more relaxed space compared to the general terminal. It’s ideal for business travelers or those looking to escape the hustle and bustle of the airport.
2. Complimentary Beverages and Snacks:
   • Guests can enjoy complimentary snacks, spirits, beer, and wine. While the food selection is basic, it’s a good option for those wanting light refreshments before their flight.
3. Wi-Fi and Business Amenities:
   • The lounge provides high-speed Wi-Fi and internet terminals, making it convenient for travelers who need to catch up on work or stay connected during their layover.
4. Friendly and Attentive Staff:
   • Many users report that the lounge staff are friendly and attentive, ensuring that the space is clean and that food and beverages are replenished consistently.
5. Good for Frequent Flyers:
   • Passengers with Sky Club memberships, Delta One travelers, or American Express Platinum cardholders can access the lounge, adding value to these programs.

Cons:

1. Small Size:
   • The Delta Sky Club at JAX is relatively small compared to lounges at larger airports. During peak travel times, seating can be limited, and the space may feel crowded.
2. Limited Food Options:
   • While snacks and light bites are available, the lounge lacks premium food options. For travelers expecting a more substantial meal, this could be a drawback.
3. No Showers or Premium Amenities:
   • Unlike larger lounges, the JAX Delta Sky Club does not offer showers, spa services, or private rooms, which are amenities many business travelers value, especially on long layovers.
4. Lacks Family-Friendly Amenities:
   • The lounge does not have a designated children’s area, making it less ideal for families with young children who need a space to play or relax.
5. Limited Opening Hours:
   • The lounge operates from 7:00 AM to 7:00 PM, which might not suit travelers with early morning or late-night flights.

Access;

Access to Delta Sky Club lounges, including at Jacksonville International Airport (JAX), is restricted to members and certain travelers. Eligible individuals include:

• Delta Sky Club members.
• American Express Platinum and Centurion cardholders flying on a same-day Delta flight.
• Delta One and First Class passengers.
• Delta Diamond Medallion and SkyTeam Elite Plus members on international flights.
• Premium cabin passengers flying with SkyTeam partners.

Guests are permitted based on membership type. Day passes are no longer available, limiting access to qualifying members and ticket holders only.

The Delta Sky Club is a quiet, upscale space ideal for Delta passengers awaiting domestic flights, particularly for business travelers connecting through Atlanta (ATL) or New York (JFK).

2. USO Lounge

For active-duty military members and their families, JAX offers a USO Lounge, located near Concourse A. This lounge provides a welcoming environment for military personnel to relax before their flights.

Complimentary Amenities:

• Snacks: Free light refreshments and snacks.
• Wi-Fi: Complimentary internet access.
• TVs: Available for entertainment.
• Children’s Area: A designated space for families traveling with children.
• Internet Terminals: Computer access is provided for guests.

Unavailable Amenities:

• Premium Food/Alcohol: No premium dining or alcoholic beverages.
• Showers/Spa Services: Unlike some military lounges, showers and spa services are not available.
• Flight Monitors: No real-time flight information is displayed.
• Conference Rooms & Private Spaces: These amenities are not offered in this lounge.

The USO Military Lounge is an excellent resource for military personnel, offering a relaxing space with basic amenities, particularly helpful for families traveling through JAX.

The USO Lounge serves as a retreat for members of the military, offering a calm and comforting space in the midst of travel.

3. Escape Lounges (Coming Soon)

Escape Lounges are expected to open soon at JAX as part of the airport’s ongoing expansion to cater to premium travelers. Known for offering a high level of service and luxurious amenities, Escape Lounges provide an upscale alternative to airline-operated lounges. These lounges are often a favorite for travelers looking for a quieter, more exclusive experience.

Location

The expected location for the Escape Lounge will likely be within Concourse A, but exact details will be confirmed closer to the opening date.

Expected Amenities

• Premium food and drinks: Escape Lounges typically offer chef-inspired menus and a wide selection of complimentary drinks, including craft beers, wines, and specialty cocktails.
• Wi-Fi and workspaces: High-speed Wi-Fi is a standard feature, along with dedicated workspaces for business travelers.
• Private restrooms and showers: Escape Lounges often feature private restrooms and shower facilities, allowing travelers to freshen up before or after their flights.
• Quiet zones: Quiet areas are available for passengers looking for a more serene environment to relax or sleep.
• Concierge services: Personalized services such as booking assistance, printing, and flight status updates are often available.

Access

• American Express Platinum cardholders and Escape Lounge membership holders typically have complimentary access.
• Day passes will likely be available for purchase, usually priced between $40 and $50.

4. Priority Pass Lounges – Currently Closed

The Club Lounge at Jacksonville International Airport (JAX), which was a popular option for travelers, especially those with Priority Pass membership, is currently closed. The lounge offered a range of amenities including snacks, beverages, Wi-Fi, and a quiet space to relax before flights. Its closure leaves Delta Sky Club as the primary lounge at JAX. While there is no official timeline for its reopening, travelers who previously relied on The Club Lounge will need to explore other options, including nearby restaurants or the Delta Sky Club if eligible.

Access to Other Airport Lounges

While American Airlines, Southwest, and other airlines at JAX do not operate their own lounges at this airport, passengers traveling through partner hubs (such as Miami for American Airlines) may have lounge access at those locations. It’s always advisable to check with your airline or lounge membership for details.